Returns

To return a product to Phoenix Systems, the item being returned must be in its original condition and packaging, with receipt, within 30 days of the purchase date to request a refund. Return requests must receive pre-authorization by emailing sales@brakebleeder.com.

Requests for refunds will be denied if the item has been used or installed.

Approved return requests will be refunded once the item arrives at our facility, within 1-4 business days. Most refunds are completed within 1 week, but may vary depending on your financial institution.

Shipping: Phoenix Systems recommends using a carrier that provides package tracking to ensure your product gets back to our facility safely and quickly. Your credit card will be credited for the full price of the product.

In all cases listed above, you are responsible for verifying and complying with proper shipment requirements of the carrier.

 

NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE FINAL AND NOT ELIGIBLE FOR RETURNS.

 

Return shipping address is:

Phoenix Systems Returns Department
RMA # (Phoenix Systems Issued RMA Only)
1076 East Commerce Dr #400
St. George, UT 84790